Characteristic

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Definition

A characteristic is a distinguishing feature.[1]

Classification

- physical characteristics (e.g. mechanical, electrical, chemical or biological characteristics);

- sensory characteristics (e.g. related to smell, touch, taste, sight, hearing);

- behavioural characteristics (e.g. courtesy, honesty, veracity);

- temporal characteristics (e.g. punctuality, reliability, availability, continuity);

- ergonomic characteristics (e.g. physiological characteristic, or related to human safety);

- functional characteristics (e.g. maximum speed of an car).

Notes

- A characteristic can be inherent or assigned.

- A characteristic can be qualitative or quantitative.

References

  1. ISO 9000 (215). Quality management systems – Fundamentals and vocabulary. Delft: Nederlands Normalisatie-instituut.